This is a website of an independently owned and
operated franchise location of The UPS Store®. Mail Boxes Etc., Inc., ("MBE")
operates through a franchise model of business, which means that, except in
certain limited instances, center locations are individually owned and operated
This privacy notice ("Notice") describes the practices related to information
collected by the individual The UPS Store entity (referred to in this Notice as
"Franchisee", "our", and "we") from visitors to this website ("Website"). This
Notice only applies to information collected on our Website(s). This Notice does
not describe the information collection practices of MBE, United Parcel Service,
Inc. ("UPS"), or any of its subsidiaries or affiliates, or any other The UPS Store franchisee.
We are sensitive to the privacy concerns of visitors to our Website(s), and we understand that
you may have questions about how we collect and use information that you provide to us through
our Website(s). Please take a minute to read this Notice so that you can better understand our
Website information practices. If you have questions about this Notice, please contact us as
described below. If you have questions about the privacy practices of MBE, any of its subsidiaries
or affiliates, or any other The UPS Store franchisee, please consult the privacy notice for the
appropriate entity for further information.
Personal Information Collected and How It Is Used
Personal information is information that identifies you or relates to and is identifiable to you.
We collect personal information, such as name, email, phone number and other personal information
you submit or that we request, through our Website(s) when you complete any online form, application,
survey or request for information available on our Website(s). Therefore, if you do not wish for us to
obtain your personal information, please do not submit it to us. However, please be aware that if you
choose not to provide us with certain personal information, we may not be able to provide you with the
services or information that you requested.
We use information that you provide to us through our Website(s) in order to provide you with
specific services that you request, to respond to your inquiries and requests for information, to
provide you information, including marketing communications, about additional services that may be
of interest to you, to process registration for events offered via the Website, to provide online
promotions, sweepstakes and surveys, to improve our services and our Website(s) and tailor them to
your preferences, to maintain the security and integrity of our systems, to comply with legal
and regulatory requirements, industry standards or guidelines, and our and MBE’s policies to
provide information to you about MBE, to provide you with package tracking features, to help
prevent fraud, unauthorized or criminal activity, claims and other liabilities perform data
analysis, including market and consumer research, financial analysis, and to measure the
effectiveness of our advertising efforts online and otherwise.
Non-Personally Identifiable Information
When you visit our Website(s), certain information about your visit may be automatically
logged by us or our third party service providers, such as Google Analytics, to provide us
with information about how visitors to our Website(s) interact with those sites. This
information is collected anonymously, reports website trends without identifying individual
visitors, and may include your IP address, which is the number assigned to your computer
whenever it is connected to the Internet, your operating system, screen settings, Web browser
software, and referring website. Generally, we use this information for system improvement
and administration, security, statistical analysis purposes, and other internal business purposes.
We may also anonymize personal information you submit through the Website(s) by cleansing it of
any information which might allow you to be identified or contacted, and combine this non-personally
identifiable information with that of other visitors to the site. We use this information for internal
business purposes, such as analysis and planning by our marketing and customer service departments.
Information Sharing and Disclosure
If we own more than one center location, we may share personal information you provide on the
Website for one center location we own among other center locations we own, including center
locations with operating companies under common ownership. We may disclose personal information
with third parties who perform functions on our behalf, including to assist us in processing that
information. Those third parties are required to use the information shared with them in a manner
that is consistent with this Notice and are restricted from using the information for any purpose
other than those authorized by us. We may also disclose personal information in order to comply
with laws or legal process, including subpoenas or agency orders and investigations which we
determine are required under appropriate circumstances, and as we reasonably determine necessary
or appropriate to protect property, our rights, MBE’s rights, or the rights of others.
We may share non-personally identifiable information, including anonymized data derived from personal
information collected from our Website(s), with third parties, including MBE and The UPS Store franchisees,
and may otherwise disclose non-personally identifiable information as permitted by law.
We may transfer information covered by this Notice, including Personal Information, in connection
with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings)
of all or part of our business or as part of a corporate reorganization, stock sale or other change
Accessing and Deleting Your Personal Information
If at any time you wish to access the personal information we hold about you in order to update,
modify, or if you wish to receive no further promotional communications from us, please contact us
at the address or phone number listed on the homepage of this Website. We also note that you may
still receive service oriented, non-promotional communications from us and promotional communications
from MBE, UPS, The UPS Store franchisees or other third parties as a result of your interactions or
transactions with those third parties.
To contact us regarding this Notice, please use the contact information located on the home page of
As explained above, each center location is independently owned and operated. Please note that contacting
us is not the same as contacting MBE, UPS or any other The UPS Store franchisee for purposes of
information about privacy practices or opting out of promotional communications.
Protection of Personal Information
We maintain administrative, technical and physical safeguards intended to protect against the loss,
misuse, unauthorized access, or disclosure of personal information. Although we take such precautions
seriously, it is impossible for us or others to guarantee the safety and security of personal information
and we are not responsible for unauthorized access to such information by hackers or others who have
obtained such access through illegal measures.
Linked Internet Sites
We may provide links to external sites as a convenience to visitors to this website. The inclusion of
any link does not imply our endorsement of such external website or the products and services offered
at such site. We are not responsible for the privacy practices or the content of such websites. Please
note that if you link to a third party site from this website, any information you reveal on that site
Changes to this Notice
We reserve the right to amend or modify this Notice from time to time to reflect relevant changes in
our information practices. Any significant revisions will be noted on our Website(s). We will also
provide additional information or notice regarding changes to this Notice as may be required by law.
Effective Date: September 28, 2012