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Packaging FAQ
The following is a list of frequently asked questions regarding packaging. For complete information on packaging, please visit our Packaging and Moving Supplies pages.



Can you pack my item(s)?

Yes. Our locations are staffed with packing professionals who take great care in securing your item(s) for shipment. We uphold quality packaging standards for the safe arrival of your item(s).

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Can I purchase packaging supplies at The UPS Store?

We offer a wide range of packaging supplies and materials, including envelopes, boxes, bubble cushioning, packaging peanuts and tape. Just ask our packing experts for advice on what supplies will best suit your needs.

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How much do you charge for packaging supplies and services?

Because our locations are individually owned and operated, prices may vary. Contact your neighborhood location for pricing

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Can I order carrier supplies at The UPS Store?

The UPS Store does not sell package carrier supplies. To order supplies, contact the package carrier directly.

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Can I purchase moving supplies at The UPS Store?

The UPS Store offers moving boxes and kits in a variety of sizes and all the necessary supplies, including tape, bubble cushioning and packaging peanuts – everything needed for a smooth and easy move. We can even make custom boxes for odd-shaped items. Plus, we can help you decide on how many boxes to use and which packaging materials will work best.

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How much do you charge for moving supplies?

Because our locations are individually owned and operated, prices may vary. Contact your neighborhood location for pricing.

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Can you ship large or odd-shaped items?

Yes. Many of our locations are capable of shipping large or odd-shaped items, such as furniture. Large or odd-shaped items often require specialized packaging. The UPS Store offers custom handling and packaging, from blanket wrap to custom cartons, crating, shrink-wrapping and palletizing. Your neighborhood location can advise you on the best packing method for your item(s). Contact your neighborhood location to ensure it offers packing and shipping of large or odd-shaped items.

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Do I have to pack my item at The UPS Store, or can I bring it in already packed?

You can bring your package in already packed, and our packing experts can determine if it’s properly packed to withstand shipping stresses. Or you can trust our packing experts to do the job for you so your items arrive safely and intact.

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Will you pick up my items at my location and pack and ship them?

Several of our locations are capable of coming to your residence or business to pick up, pack and ship your item(s). Because our locations are individually owned and operated, services and prices may vary. Contact your neighborhood location to ensure it offers this service.

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MBE is a UPS® company. The UPS Store® locations are independently owned and operated by franchisees of Mail Boxes Etc., Inc. in the USA and by its international master licensees and their franchisees outside of the USA. Services and hours of operation may vary by location.
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