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Small Business Blog for Small Business Owners

In search of small business ideas and much more? 

We're here for you. Being a small business owner or entrepreneur within an ever-changing landscape can feel intimidating without support. The UPS Store Small Business Blog is the resource you can rely on to help you grow, thrive, and reach your small business goals. Here you’ll find small business tips and advice you can start using immediately on hiring practices, safety, marketing insights, keys to success, and so much more. Choose from the topics to the left and discover the answers you’re looking for.

Topics / Previous Posts Customer Service (43)
Essential Insights into Cashless Payment Systems: 5 Key Facts You Should Know
  • 06 November 2023
  • Public Relations

Essential Insights into Cashless Payment Systems: 5 Key Facts You Should Know

Whether you’ve been thinking about it or already are, using cashless payment systems have serious benefits for your business. Learn more in our latest blog.

How to Optimize Your Business for Holiday Online Shopping
  • 25 September 2023
  • Public Relations

How to Optimize Your Business for Holiday Online Shopping

The holidays are just around the corner. Learn how to optimize your small business for holiday online shopping with our top tips!

How to Maintain a Digital Relationship with Your Customers
  • 09 June 2021
  • Alex Penfield

How to Maintain a Digital Relationship with Your Customers

These days, it seems like everyone meets online. From dating to networking, the world of digital relationships is booming, and your small business connections should be no exception. Though far from romantic in nature, building and maintaining digital customer relationships has a lot in common with the online dating world — the goal is to create a digital presence that puts your best foot forward with the hope that potential prospects will “swipe right” and choose you. As a small business, forging these personal connections, both online and in person, is what sets you apart from your competition. A stronger relationship with customers increases your chances of winning repeat business and can lead to increased sales over time. So how can you help your small business win big in the world of digital customer relationships?

  • 08 July 2014
  • Eric Michaels

Customer-satisfaction surveys: How to get the most out of these valuable tools

Customers are constantly reviewing your business in online communities. The slightest slip in quality of your product or service may create a wave of bad publicity when it happens to someone with a large social