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How To Learn About Your Customers In Order To Retain Them
  • 02 June 2019
  • Jelani Markus

How To Learn About Your Customers In Order To Retain Them

Well-crafted market research can be the difference between enticing customers to visit again or shooing them away.Before you develop any marketing program to retain your customers, try these steps to help research and learn more about them.

More Than Words: What Your Nonverbal Cues Are Saying
  • 19 May 2019
  • Maya Harper

More Than Words: What Your Nonverbal Cues Are Saying

We spend much of our work lives perfecting the way we communicate, from practicing presentations aloud to finessing the art of the elevator pitch. However, as important as it is to choose our words wisely, it is easy to forget how much the things we do not say impact the message we want to get across.

The Importance of Business Technology
  • 01 May 2019
  • Leo Covey

The Importance of Business Technology

In the fast-paced world of small business, the only thing that keeps up — or perhaps moves even faster — is technology. Because May is Small Business Month, the coming weeks are a prime time to evaluate technology’s role in the many facets of your enterprise and how it can help you operate more efficiently and effectively.

The Art of Effective Customer Service
  • 18 April 2019
  • Jelani Markus

The Art of Effective Customer Service

To earn a devoted clientele, and the benefits that come with it, you should become well-versed in the art of effective customer service. Here are a few strategies to help you bolster your fanbase and bulk up your bottom line.

How to Make a Lasting First Impression
  • 10 April 2019
  • Alex Penfield

How to Make a Lasting First Impression

Ready to impress? Here are a few tips to help your business put its best foot forward, leaving first-time consumers with that “I’ll be back” feeling.