Frequently Asked Questions

We do not make network listings available upon request. However, you can use the online locator to find all The UPS Store locations in a city, state, ZIP code and more.

To inquire about job opportunities at UPS, visit UPS.

All The UPS Store locations are independently owned and operated. Contact your neighborhood location directly to learn about individual The UPS Store job opportunities.

Yes. Our locations are staffed with packing professionals who take great care in securing your item(s) for shipment. We uphold quality packaging standards for the safe arrival of your item(s).

We offer a wide range of packaging supplies and materials, including envelopes, boxes, bubble cushioning, packaging peanuts and tape. Just ask our packing experts for advice on what supplies will best suit your needs.

Because our locations are individually owned and operated, prices may vary. Contact your neighborhood location for pricing.

The UPS Store does not sell package carrier supplies. To order supplies, contact the package carrier directly.

The UPS Store offers moving boxes and kits in a variety of sizes and all the necessary supplies, including tape, bubble cushioning and packaging peanuts – everything needed for a smooth and easy move. We can even make custom boxes for odd-shaped items. Plus, we can help you decide on how many boxes to use and which packaging materials will work best.

Because our locations are individually owned and operated, prices may vary. Contact your neighborhood location for pricing.

Yes. Many of our locations are capable of shipping large or odd-shaped items, such as furniture. Large or odd-shaped items often require specialized packaging. The UPS Store offers custom handling and packaging, from blanket wrap to custom cartons, crating, shrink-wrapping and palletizing. Your neighborhood location can advise you on the best packing method for your item(s). Contact your neighborhood location to ensure it offers packing and shipping of large or odd-shaped items.

You can bring your package in already packed, and our packing experts can determine if it’s properly packed to withstand shipping stresses. Or you can trust our packing experts to do the job for you so your items arrive safely and intact.

Several of our locations are capable of coming to your residence or business to pick up, pack and ship your item(s). Because our locations are individually owned and operated, services and prices may vary. Contact your neighborhood location to ensure it offers this service.

Use our Find a Location tool for participating centers. Participating locations should also have a decal displayed next to their front door. Or, call ahead and ask any center associate if that location offers the Pack & Ship Guarantee.

Just take your item to a participating location and let The UPS Store Certified Packing Experts® handle the rest. We will professionally pack and ship your item via UPS®. You should know the value of your item to obtain Declared Value protection if the value of the item exceeds $100.

No.

You will be reimbursed up to $100 for your item (subject to the lesser of the actual value, replacement cost or repair cost per the UPS Tariff/Terms and Conditions of Service, the full retail price you paid for packaging materials and services, and your cost for shipping.

No. The fee you pay to have your package protected by the UPS Declared Value option will not be reimbursed.

Your shipment receipt (not sales receipt) will indicate that your package is protected by the Pack & Ship Guarantee, or ask an associate at the time of transaction.

If you believe your package is lost, please contact the location that shipped your package so that a tracking system search can be conducted. You’ll need to provide your receipt in the event of a claim, so please keep it.

If your package was damaged in transit, please contact the location that shipped your package to report the damage. You’ll need to have your shipping receipt available, so please keep it. The recipient must retain the box and all packaging materials along with the item until you have received instructions from the center or the claims adjuster.

Yes. Many of our locations are capable of shipping large or odd-shaped items, such as furniture. Large or odd-shaped items often require specialized packaging. The UPS Store offers custom handling and packaging, from blanket wrap to custom cartons, crating, shrink-wrapping and palletizing. Your neighborhood location can advise you on the best packaging method for your item(s). Contact your neighborhood location to ensure it offers packing and shipping of large or odd-shaped items.

No. However, you can drop off your pre-manifested packages at your neighborhood The UPS Store location. If you would like to schedule a pick-up, contact the package carrier directly.

Several of our locations are capable of coming to your residence or business to pick up, pack and ship your item(s). However, we cannot pick up pre-manifested packages. You can drop off your pre-manifested packages at your neighborhood The UPS Store location. Because all of our locations are individually owned and operated, services and prices may vary. Contact your neighborhood location to ensure it offers this service.

If you are a current mailbox holder, The UPS Store will receive and hold your packages for pick-up, subject to storage fees and other conditions (as applicable). If you are not a current mailbox holder, you can contact a The UPS Store location to inquire about receiving your shipment and any applicable fees.

Yes. Our locations are also approved drop-off locations for UPS® shipments. To drop off your package at The UPS Store, visit your neighborhood location and speak with our shipping experts.

Delivery time depends on the service you purchase. The UPS Store offers UPS Next Day Air®, UPS 2nd Day Air®, UPS 3 Day Select®, UPS Ground and other options.

Contact your neighborhood The UPS Store location for days and hours of operation. For a list of shipping holidays, contact the package carrier directly.

Use the online tracking feature to track your shipment. You will need your tracking number. If you don’t have the tracking number, contact The UPS Store location that shipped your item(s). Because our locations are individually owned and operated, the MBE Home Office does not have access to your shipping details. If you did not ship your item(s) at The UPS Store, contact the package carrier directly to obtain your tracking number.

If the information on the online tracking feature is unclear, contact the carrier directly to inquire about specific delivery details of your shipment.

Contact The UPS Store location that shipped your item(s). Because our locations are individually owned and operated, the MBE Home Office does not have access to your shipping details. If you did not ship your item(s) at The UPS Store, contact the package carrier directly.

Contact the package carrier directly to inquire about specific delivery details of your shipment.

Yes. To receive e-mail notifications, use the online tracking feature. Before tracking your package, you have the option of entering up to three e-mail addresses and a short message (optional). When the package is delivered, e-mail notifications will be sent to all specified e-mail addresses with a link to the most current package information.

No. Once your shipment leaves The UPS Store location, you may not upgrade the service level.

Contact The UPS Store location that shipped your item(s) immediately to inquire about the possibility of address correction. If you did not ship your item(s) at The UPS Store, contact the package carrier directly.

Contact The UPS Store location that shipped your item(s) immediately to inquire about the possibility of re-routing your shipment. If you did not ship your item(s) at The UPS Store, contact the package carrier directly.

For UPS shipments, UPS offers UPS Delivery Intercept®, allowing the shipper (i.e., The UPS Store) to maintain control of packages as they move through the UPS network. This fee-based service allows shippers to request the intercept of packages prior to delivery, providing greater flexibility in managing shipping needs. When you select UPS Delivery Intercept, The UPS Store can request that UPS perform one of the following actions: return to sender; deliver to another address; reschedule delivery; and will call. To find out more about UPS Delivery Intercept and how to intercept a package, contact your neighborhood location.

Each carrier offers a declared value program. Because our locations are individually owned and operated, prices may vary. Contact your neighborhood location for declared value pricing.

If you are the sender, immediately notify The UPS Store location that shipped your item(s) to report a damaged shipment and begin the claim process. Have the recipient save all packaging material. Once The UPS Store location reports the damaged package, the carrier that shipped your package will initiate an investigation and may or may not approve the claim upon successful completion of the investigation.

If you are the recipient, contact the sender of the shipment to inform him or her that the shipment arrived damaged. Because the sender is the customer of The UPS Store, he or she will need to notify The UPS Store location that shipped the item(s) to report a damaged shipment and begin the claim process. Remember to save all packaging material.

If you are the sender, immediately notify The UPS Store location that shipped your item(s) to report the lost or stolen shipment and begin the claim process. Once The UPS Store location reports the damaged package, the carrier that shipped your item(s) will initiate an investigation and may or may not approve the claim upon successful completion of the investigation.

If you are the recipient, contact the sender of the shipment to inform him or her that the shipment is lost or stolen. Because the sender is the customer of The UPS Store, he or she will need to notify The UPS Store location from which the item was shipped to report the lost or stolen shipment and begin the claim process.

If you are the sender, immediately notify The UPS Store location that shipped the item(s) to report the late arrival of your shipment.

For UPS shipments, the sender may be entitled to a UPS Guaranteed Service Refund. The UPS Store location will be able to submit a UPS Guaranteed Service Refund request for eligible service refunds on your shipment. Refund checks will be made payable to you for the amount up to the UPS retail rate for shipping charges, and up to the UPS retail accessorial rate for refundable service options. The UPS Store location will be able to choose whether the check will be mailed to your address or the address of The UPS Store location. Service guarantees may be suspended during the holidays due to increased volume of packages. Please review the holiday schedule on www.ups.com.

If you are the recipient, contact the sender of the shipment. Because the sender is the customer of The UPS Store, he or she must immediately notify The UPS Store location that shipped the item(s).

Yes. Many of our locations are capable of shipping large or odd-shaped items, such as furniture. Large or odd-shaped items often require specialized packaging. The UPS Store offers custom handling and packaging, from blanket wrap to custom cartons, crating, shrink-wrapping and palletizing. Your neighborhood location can advise you on the best packing method for your item(s). Contact your neighborhood location to ensure it offers this service to ensure it offers packing and shipping of large items.

The UPS Store will assist you in completing the correct documentation so that your shipment has the best chance of clearing customs. The international shipping experts at The UPS Store will inform you at the time of transaction of any restrictions that may cause problems for your shipment.

Duties are fees imposed by customs on imported merchandise. The applicable charge will be based on the value and/or gross weight and may differ according to the commodity. You are responsible for payment of all duties and fees. Fees are implemented by the customs broker or agent for its services.

Contact your neighborhood location to ensure it offers this service for details on duties, taxes and fees. You can also visit the U.S. Customs and Border Protection agency’s Web site at www.cbp.gov to find out what items are restricted from import into the United States. Visit the World Customs Organization’s Web site at www.wcoomd.org to find restrictions for other countries. Visit www.ups.com for a list of U.S. Customs Brokerage service fees. For more details, contact the UPS International Service Center at (800) 782-7892.

The UPS Store location that shipped your item(s) will contact you and provide you three options: (1) you provide additional information and/or authorize payment of any charges so the package or letter can be delivered to the consignee; (2) you give authorization to pay the necessary charges (return freight, plus any other charges) to have the package or letter returned to you; (3) you abandon the shipment and authorize payment of abandonment charges, if required by the destination country. You will need to determine the course of action you wish to take and make arrangements for payment. A decision will have to be made within three business days. If a decision is not given, the package will be returned to The UPS Store, where you can pick it up.

Yes. You can receive e-mail notifications of your shipment’s progress or status. To receive e-mail notifications, use the online tracking feature. You have the option of entering up to three e-mail addresses and a short message (optional). When the package is delivered, e-mail notifications will be sent to all specified e-mail addresses with a link to the most current package information.

Delivery time depends on the service you purchase. The UPS Store offers various delivery options for several carriers.

Use the online tracking feature to track your shipment. You will need your tracking number. If you don’t have the tracking number, contact The UPS Store location that shipped your item(s). Because our locations are individually owned and operated, the MBE corporate office does not have access to your shipping details. If you did not ship your item(s) at The UPS Store, contact the package carrier directly to obtain your tracking number.

If the information on the online tracking feature is unclear, contact the carrier directly to inquire about specific delivery details of your shipment.

Contact The UPS Store location that shipped your item(s). Because our locations are individually owned and operated, the MBE corporate office does not have access to your shipping details. If you did not ship your item(s) at The UPS Store, contact the package carrier directly.

Contact the package carrier directly to inquire about specific delivery details of your shipment.

No. Once your shipment leaves The UPS Store location, you may not upgrade the service level.

Contact The UPS Store location that shipped your item(s) immediately to inquire about the possibility of address correction. If you did not ship your item(s) at The UPS Store, contact the package carrier directly.

Contact The UPS Store location that shipped your item(s) immediately to inquire about the possibility of re-routing your shipment. If you did not ship your item(s) at The UPS Store, contact the package carrier directly.

Each carrier offers a declared value program. Because our locations are individually owned and operated, prices may vary. Contact your neighborhood location for declared value pricing.

If you are the sender, immediately notify The UPS Store location that shipped your item(s) to report a damaged shipment and begin the claim process. Have the recipient save all packaging material. Once The UPS Store location reports the damaged package, the carrier that shipped your package will initiate an investigation and may or may not approve the claim upon successful completion of the investigation.

If you are the recipient, contact the sender of the shipment to inform him or her that the shipment arrived damaged. Because the sender is the customer of The UPS Store, he or she will need to notify The UPS Store location that shipped the item(s) to report a damaged shipment and begin the claim process. Remember to save all packaging material.

If you are the sender, immediately notify The UPS Store location that shipped your item(s) to report the lost or stolen shipment and begin the claim process. Once The UPS Store location reports the damaged package, the carrier that shipped your item(s) will initiate an investigation and may or may not approve the claim upon successful completion of the investigation.

If you are the recipient, contact the sender of the shipment to inform him or her that the shipment is lost or stolen. Because the sender is the customer of The UPS Store, he or she will need to notify The UPS Store location that shipped the item(s) to report the lost or stolen shipment and begin the claim process.

If you are the sender, immediately notify The UPS Store location that shipped the item(s) to report the late arrival of your shipment.

If you are the recipient, contact the sender of the shipment. Because the sender is the customer of The UPS Store, he or she must immediately notify The UPS Store location that shipped the item(s).

Contact The UPS Store location that shipped your item(s). Have the carrier's tracking number, the International Parcel Shipping Order (IPSO) number and any other relevant information on hand.

Duties are fees imposed by customs on imported merchandise. The applicable charge will be based on the value and/or gross weight and may differ according to the commodity. Customers are responsible for payment of all duties and fees. Fees are implemented by the customs broker or agent for its services.

Contact your neighborhood The UPS Store location for details on duties, taxes and fees. You can visit the U.S. Customs and Border Protection agency’s Web site at www.cbp.gov to find out what items are restricted from import into the United States. Visit the World Customs Organization’s Web site at www.wcoomd.org to find restrictions for other countries. Visit www.ups.com for a list of U.S. Customs Brokerage service fees. For more details, contact the UPS International Service Center at (800) 782-7892.

Many of our locations can ship your freight items anywhere they need to go - domestically and internationally. Because our locations are individually owned and operated, services and prices may vary. Contact your neighborhood location to ensure it offers packing and shipping of freight items.

No. The freight experts at The UPS Store can build the crate at The UPS Store or your location, pack your item(s) securely inside, and ship it to its destination.

Most of our locations offer pick-up services for freight items at a nominal fee. Contact your neighborhood location for details.

Yes. The freight experts at The UPS Store can build the crate at your location, pack your item(s) securely inside, and ship it to its destination.

The freight experts at The UPS Store can ship items ranging in size from gym equipment and grand pianos to automobiles. Contact your neighborhood location for details.

Because all our locations are individually owned and operated, prices may vary. Contact your neighborhood location for pricing.

Most freight carriers offer a declared value program for freight shipments for a fee. Contact your neighborhood location for declared value pricing.

Printing services includes printing, copying and finishing services.

The UPS Store offers a wide variety of printing and finishing services, including electronic file access (e.g., e-mails, CDs, USB drives), color and black-and-white digital printing, black-and-white copies, binding, collating and laminating. Because all our locations are individually owned and operated, services may vary. Contact your neighborhood location to find out available services.

Digital printing is a process that allows printing directly from an electronic or digital file to a toner- or ink-based printer. This is a high-quality, cost-effective manner for producing documents in small quantities with a quick turnaround time.

You can pick up your print job at The UPS Store, or the printing services professionals at The UPS Store can ship it where you need it or deliver it to you. Because all our locations are individually owned and operated, document delivery service may vary. Contact your neighborhood location to ensure it offers this service.

The UPS Store uses a professional quoting tool to estimate the cost of every print job. Just bring in your job or call on the phone and our document services professionals can provide you a quote. You can receive a more accurate quote by providing The UPS Store with your print job electronically or in hardcopy.

Some of our locations have an experienced graphic designer on staff to assist with the design of your print job. Contact your neighborhood location to ensure it offers graphic design assistance.

Some of our locations have the capability to capture your hardcopy documents and convert them to digital format. Contact your neighborhood location to ensure it offers this service.

The UPS Store can handle Microsoft® Word, Excel®, PowerPoint® and Publisher files, as well as Adobe PDF files and much more. PDF will provide the best opportunity to meet quality and color expectations for a document. Contact your neighborhood location to find out which file types they can accept.

Our locations can receive files by e-mail, CD and USB or flash drives. Contact your neighborhood location to find out the best way to send your file to the location.

Job completion times will vary depending on the complexity of the job. However, our goal is to have the job completed no later than 72 hours from the time we start the job. Contact your neighborhood location to get a job quote and estimated time of completion.

The UPS Store handles a wide variety of print jobs, including presentations, newsletters, flyers and much more. Contact your neighborhood location for available services.

With a mailbox at The UPS Store, you get a real street address, not a P.O. Box number. If you’re a business owner, having a real street address as your mailbox can provide you with a professional image for your business. The UPS Store also offers many additional services that the post office does not, services like package acceptance from all carriers, package notification and Call-in MailCheck®, all aimed to save you valuable time.

Your mailing address will be the address of The UPS Store location, with either PMB (private mailbox) or the pound symbol (#) designating your individual box. Instead of “The UPS Store,” your name appears first.

Example:
Joe Smith
PMB XXX or # XXX
12345 Somewhere Street
Some City, Some State Some ZIP

The UPS Store offers various mailboxes sizes. Contact your neighborhood location today to find out what’s available.

Contact your neighborhood location to discuss the steps to opening a mailbox. You will need to provide two valid forms of identification, one of which must include a photograph.

The mailbox service agreement is an agreement between The UPS Store location and the primary box holder for the duration you receive mail at that location. Contact your neighborhood location for more information on getting started.

Because all our locations are individually owned and operated, prices may vary. Contact your neighborhood location for pricing.

All The UPS Store locations offer mailbox services. Contact your neighborhood location for more details.

Because all our locations are individually owned and operated, the minimum length of agreements may vary. Contact your neighborhood location for more details.

Your local The UPS Store associate can help you determine the size of mailbox best suited for your needs. Contact your neighborhood location for specific information on opening a mailbox.

If you expect a continued increase in the volume of mail you receive, you may wish to upgrade to a larger mailbox better suited for your needs. Contact your neighborhood location to find out which options are currently available.

You can receive packages from any carrier with your mailbox agreement.

Because each location is individually owned and operated, transfer policies may vary. Contact your neighborhood location for more details.

Yes. Contact The UPS Store location in the area in which you will be relocating for details and requirements. If you are currently a mailbox customer at another The UPS Store location, make arrangements to have your mail forwarded to your new location.

Yes. The UPS Store offers mail-forwarding services for mailbox holders. The representatives at The UPS Store can forward your mail to you, anywhere you are. Additional charges may apply.

Yes. The UPS Store offers mail-holding services for mailbox holders. The UPS Store can hold your mail for you until you return from a long business trip or a relaxing vacation. Additional charges may apply.

Yes. The UPS Store offers Call-in MailCheck® for mailbox holders. Save time. Save a trip. Call us to find out if you have mail.

If you are a mailbox holder, you can pick up your mail whenever it’s convenient for you. Our locations keep your mail secure, and most locations offer 24-hour access.

You can add the names of individuals authorized to receive mail at your mailbox. Each recipient will need to provide two valid forms of identification in order to complete the mandatory PS Form 1583.

Yes. You can permit people to pick up your mail by lending them the key to your mailbox. Possession of the mailbox key shall be considered valid evidence that the possessor of the key is duly authorized to remove any contents from the mailbox.

Yes. The UPS Store offers U.S. Postal Service stamps.

Yes. In addition to postage stamps, The UPS Store also offers domestic and international services including Priority Mail®, Express Mail®, Parcel Post®, First Class®, USPS Delivery Confirmation®, Certified Mail and Return Receipt.

Product names, logos, brands, and other trademarks featured or referred to within theupsstore.com are the property of their respective trademark holders. These trademark holders are not affiliated with Mail Boxes Etc., Inc., our products, services, or our website.

The UPS Store House Account program offers frequent customers and small businesses personalized service and a complete portfolio of products and services in one convenient location. When you become a house account customer, you receive monthly billing for easy expense tracking, group authorization so designated individuals can do business at The UPS Store on your behalf, and a one-stop shop for your packaging and document services needs.

Contact your neighborhood location to find out if opening a house account is right for you.

Our locations carry a wide variety of quality office and mailing supplies from trusted names like 3M®, Avery® and Sanford®. Contact your neighborhood location to find out what’s available.

Because all our locations are individually owned and operated, prices may vary. Contact your neighborhood location for pricing.

Although some of our locations offer passport photo services, only government designated locations can process the passport applications. Visit the U.S. Department of State for passport requirements. Contact your neighborhood The UPS Store location to see how we can assist you with your passport photos.

The UPS Store offers high-quality custom stamps in a variety of sizes and styles, including self-inking models. Contact your neighborhood The UPS Store location to complete the order form for your custom rubber stamp.

Whether you need a deposit stamp, return address stamp, or stamp of approval, contact your neighborhood location to get started.

Bring your original camcorder videos, home movies and photos to your participating The UPS Store location where the Certified Packing Experts® will pack and ship your items to iMemories. iMemories will convert and preserve your aging media to DVD and ship the items back to you.

The UPS Store Corporate Card is designed for companies, non-profit organizations, educational institutions, associations, etc., with a large number of traveling sales representatives, field technicians and/or home-office workers. With the Corporate Card, employees, customers, guests, clients, members, and/or other end users may purchase specific products and services at any The UPS Store location, and all expenses can be charged directly to the CRS Client.

As the client, you can set up a default company profile and individual profiles that define what your employees can access.

You may use the Corporate Card at all The UPS Store locations and participating Mail Boxes Etc. locations in the United States.

This makes cardholder accountability difficult. Most companies issue cards on an individual cardholder basis.

To find out more about the CRS Corporate Card program, fill out the CRS Business Application to have someone contact you.

The ADL program is designed for companies that have a mobile workforce or technicians that need to receive packages while they are out in the field. It provides flexibility on where to send and receive shipments and packages. A shipment may be directed to a designated The UPS Store location rather than to the recipient’s primary residence or place of business. The recipient can then pick up the package at a time that is convenient.

Packages will remain at The UPS Store for a specified amount of time. When that time has expired, the packages will be shipped back to their originating locations or pre-determined destinations.

If the program has additional days available with a storage fee, then the package can be held for those additional days. If the package is not picked up by the end of those additional days, the package will be returned to its originating location or pre-determined destination. If the program does not have additional days available, the package will be returned.

For security purposes, customers are not able to re-direct their shipments to another address. Once delivery is directed to The UPS Store, the shipment cannot be intercepted and re-directed to a different location.

To find out more about the ADL program, contact your UPS account representative or fill out the CRS Business Application to have someone contact you.

The Returns program provides customers and/or employees of companies a convenient way to return items or merchandise to the company via The UPS Store. Companies have the option of having all shipping and/or packaging charges billed to them or to have the end-user pay for the service.

Our locations are professionally trained in shipping carriers’ packaging guidelines. This includes specialty packaging materials and techniques for a variety of items, including electronics. Whether or not you have The UPS Store location package your item(s) may depend on the value and fragility of the item(s) and the company’s shipping arrangements.

To find out more about the Returns program, fill out the CRS Business Application to have someone contact you.

The Exchange program allows The UPS Store to fulfill the role of exchanging merchandise, parts or other items. When an item needs to be returned and replaced, The UPS Store can facilitate the exchange, saving the company valuable time.

To find out more about the CRS Exchange Program, fill out the CRS Business Application to have someone contact you.

The UPS Store can help speed a company’s business transactions by offering its employees and/or customers access to business services such as copying, faxing, printing, notary, mailbox services, packaging, shipping and other related products and services. Companies utilize this program to facilitate communications with customers by using our network as a nationwide business services provider.

By networking more than 4,700 The UPS Store and Mail Boxes Etc. locations, the Corporate Retail Solutions program enables us to offer central billing to our clients.

We do not make network listings available upon request. However, we will assist you in finding The UPS Store locations that will best fit your needs.

Our programs are intended to be long-term, ongoing programs that require contractual agreements.

To find out how our Corporate Retail Solutions can be tailored to your specific business needs, fill out the CRS Business Application to have someone contact you.

Franchising allows you to have all the benefits of owning your own business, but with the added support of a recognized brand and an established method of doing business.

The UPS Store franchise opportunities are available nationwide. With The UPS Store, you can be your own boss with the foundation of our brand, our training, and our systems.

Our network has more than 30 years of franchising experience. We've learned what works through the years, and you can benefit from that knowledge. From access to financing opportunities to marketing, The UPS Store will provide extensive training and support to help you run and grow your business.

The information listed in these Frequently Asked Questions is not an offer to sell a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided.

Franchisees must meet The UPS Store minimum financial requirements and be in a position to capitalize the franchise investment, including working capital and any personal living expenses during the set-up period. Startup costs vary based on the size and location of your new The UPS Store center.

Based on the center's location and size, the total initial investment cost for a new The UPS Store center ranges from $150,196 to $371,022. We require that all prospective franchisees be able to verify a minimum of $60,000--100,000 in liquid assets.* This can be met through any combination of cash, stocks, bonds, mutual funds, retirement accounts, or other non-borrowed source. A co-applicant may also assist in meeting this requirement.

The information listed in these Frequently Asked Questions is not an offer to sell a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided.

*Meeting this requirement does not guarantee the awarding of a franchise.

The Federal Trade Commission and various state franchise sales regulations restrict our ability to share specific profit projections outside our Franchise Disclosure Document.

To learn more about the financial aspects of franchising with The UPS Store, we will provide you our Franchise Disclosure Document with certain financial disclosures when you are further along in the evaluation process.

We also provide you the opportunity to speak with our franchisees. We encourage you to learn about their experiences and to gain a better understanding of the potential of the business.

The information listed in these Frequently Asked Questions is not an offer to sell a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided.

The UPS Store provides access to financial resources that know and trust our brand. With over 30 years of franchising experience and an established brand, we have relationships with several financial institutions that are ready to help you.

Through our association with Franchise America Finance™, qualified candidates may be able to finance a portion of the start-up costs for their The UPS Store franchise. Speak to our Franchise Development Team for additional details on financing programs.

The information listed in these Frequently Asked Questions is not an offer to sell a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided.

The UPS Store is a proud participant of the International Franchise Association’s Veterans Transition Franchise Initiative since 2003. Qualifying veterans through our VetFran program receive $10,000 off the franchise fee of a new The UPS Store location and 50% off the initial application fee (applied toward the total franchise fee.)

The information listed in these Frequently Asked Questions is not an offer to sell a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided.

If you are interested in UPS employment opportunities, please visit UPS Careers.

If you are interested in applying for a job at particular The UPS Store location, please contact the center directly. Find the location nearest to you using our center locator.

The information listed in these Frequently Asked Questions is not an offer to sell a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided.

The UPS Store franchise opportunities are available across the United States. We will work with you to identify and select a location in your area of interest.

Each The UPS Store franchisee has a protected geographic territory that ensures no other traditional The UPS Store location will be placed in that area.

Speak to our Franchise Development Team for additional details on our site selection process.
Toll Free: (877) 623-7253
Monday-Friday 7am- 5pm PST

The information listed in these Frequently Asked Questions is not an offer to sell a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided.

Approximately 34% of our franchisee network owns more than one center.

For qualified The UPS Store franchisees, we may offer reduced franchise fees and specialized training to help them expand their business into multiple center ownership.

The information listed in these Frequently Asked Questions is not an offer to sell a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided.

Key features can include reallocating hotel employees to other areas of the hotel, to lower overall staffing costs for the hotel and allowing the hotel management and employees to focus core hotel competencies.

These frequently asked questions provide preliminary information to companies that may be interested in opportunities to host non-traditional The UPS Store locations. If you are interested in exploring The UPS Store franchising opportunities, please visit the Franchising Opportunities page. This is not an offer of a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided. Copyright © 2011 Mail Boxes Etc., Inc.

Business travelers can enjoy the convenience of having a full-service business center onsite. An on site business center can provide a solution for emergency situations like last-minute reprinting of presentation documents. Guests are likely already comfortable with The UPS Store brand and can trust that their print jobs will be handled effectively. Convention and meeting planners can submit their documents through the online print portal to have them produced on site, saving the time and cost required to ship documents to and from the meeting venue. Guests can have access to the packing and shipping expertise of The UPS Store within your location.

These frequently asked questions provide preliminary information to companies that may be interested in opportunities to host non-traditional The UPS Store locations. If you are interested in exploring The UPS Store franchising opportunities, please visit the Franchising Opportunities page. This is not an offer of a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided. Copyright © 2011 Mail Boxes Etc., Inc.

By adding The UPS Store you could potentially turn your business center from non-revenue producing amenity into a revenue producing service that may enhance your property and create differentiation for your location.

These frequently asked questions provide preliminary information to companies that may be interested in opportunities to host non-traditional The UPS Store locations. If you are interested in exploring The UPS Store franchising opportunities, please visit the Franchising Opportunities page. This is not an offer of a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided. Copyright © 2011 Mail Boxes Etc., Inc.

The UPS Store can provide retail services as well as customized integrated services, such as student mailroom management and campus print solutions that allow your students and staff to focus on higher education.

These frequently asked questions provide preliminary information to companies that may be interested in opportunities to host non-traditional The UPS Store locations. If you are interested in exploring The UPS Store franchising opportunities, please visit the Franchising Opportunities page. This is not an offer of a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided. Copyright © 2011 Mail Boxes Etc., Inc.

The UPS Store university locations are operated by experienced, multi-center franchisee/business owners. These franchisees are motivated to provide world class customer service to the students, faculty and staff.

These frequently asked questions provide preliminary information to companies that may be interested in opportunities to host non-traditional The UPS Store locations. If you are interested in exploring The UPS Store franchising opportunities, please visit the Franchising Opportunities page. This is not an offer of a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided. Copyright © 2011 Mail Boxes Etc., Inc.

The UPS Store works with bases that house a minimum of 12,000 total population.

The preferred location is in close proximity to retail stores, PX/BX Mall or Mini Mall locations.

These frequently asked questions provide preliminary information to companies that may be interested in opportunities to host non-traditional The UPS Store locations. If you are interested in exploring The UPS Store franchising opportunities, please visit the Franchising Opportunities page. This is not an offer of a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided. Copyright © 2011 Mail Boxes Etc., Inc.

The UPS Store currently operates in retail locations such as grocery and convenience stores, self-storage facilities, gas stations and other big box retailers.

These frequently asked questions provide preliminary information to companies that may be interested in opportunities to host non-traditional The UPS Store locations. If you are interested in exploring The UPS Store franchising opportunities, please visit the Franchising Opportunities page. This is not an offer of a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided. Copyright © 2011 Mail Boxes Etc., Inc.

Adding a The UPS Store center can help to provide your customers valued business services and convenience.

These frequently asked questions provide preliminary information to companies that may be interested in opportunities to host non-traditional The UPS Store locations. If you are interested in exploring The UPS Store franchising opportunities, please visit the Franchising Opportunities page. This is not an offer of a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided. Copyright © 2011 Mail Boxes Etc., Inc.

Adding a The UPS Store center to your self storage facility can help differentiate you by increasing resources for your customers.

These frequently asked questions provide preliminary information to companies that may be interested in opportunities to host non-traditional The UPS Store locations. If you are interested in exploring The UPS Store franchising opportunities, please visit the Franchising Opportunities page. This is not an offer of a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided. Copyright © 2011 Mail Boxes Etc., Inc.

Since you already have employees on site, The UPS Store can be operated with minimal additional staff.

These frequently asked questions provide preliminary information to companies that may be interested in opportunities to host non-traditional The UPS Store locations. If you are interested in exploring The UPS Store franchising opportunities, please visit the Franchising Opportunities page. This is not an offer of a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided. Copyright © 2011 Mail Boxes Etc., Inc.