- Packed by Certified Packing Experts
- Reimbursement for your packing and shipping costs,
and up to your item's value*
- Full refund of packaging materials and service
- Refund for the cost of shipping**
- We ship fragile and high value items up to $50,000
If a participating location packs your item and ships it via UPS® and that item is damaged or lost in transit, you’ll be reimbursed:
- The full retail price you paid for packaging materials and services
- Your cost for shipping (excluding Declared Value charges)
If you do not declare the value of the item at the time of the transaction and purchase Declared Value for that amount, your maximum reimbursement for the item’s value is $100.
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- Shipments processed through UPS.com or on your UPS account
- Customer-packed packages
- Items packed in materials provided free-of-charge by any carrier
- Items shipped via UPS Freight, UPS Supply Chain Solutions or any other carrier
- Items excluded or restricted from transportation by UPS or in violation of the UPS Tariff/Terms and Conditions of Service
Terms contained in the UPS Tariff/Terms and Conditions of Service
* Restrictions and limitations apply. Ask an associate for full details.
**Minus the cost to declare the package.