Our leadership team maximizes the union of two best-in-class brands by pooling The UPS Store, Inc.'s expertise in franchising with UPS's expertise in shipping and synchronized commerce. Through shared vision and strategy, The UPS Store, Inc., and UPS leadership continue to excel in meeting the needs of our franchisees and their customers around the world.
Tim Davis, President
Tim Davis became president of The UPS Store, Inc. in July 2012. He joined the company in March 2002 as vice president of technology. During his time at The UPS Store, Inc., he has held various roles in the company. In March 2004, he became vice president of iShip, Inc. (a UPS subsidiary). In January 2005, in addition to his iShip responsibilities, he reassumed his position as vice president of technology for The UPS Store, Inc. He was appointed to vice president of operations in November 2009. Prior to joining The UPS Store, Inc., Davis held a wide variety of leadership positions for ConnectShip, Inc., including vice president of operations and sales. He served on the executive management team during and after the UPS purchase of ConnectShip, Inc. Davis has earned Certified Franchise Executive (CFE) designation from the International Franchise Association. Davis is a former U.S. Marine Corps captain and a Gulf War Veteran. He holds a bachelor’s degree in political science from The Citadel as well as an MBA from the University of Tulsa.
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Chris Adkins, Vice President of Sales
Chris Adkins joined The UPS Store, Inc., in December 2010 as vice president of sales. Adkins began his UPS career in 1984 as a part-time employee in Central Ohio. His early UPS career focused on UPS operations positions, such as part-time hub employee, package car driver and hub supervisor. Since joining the Business Development function in 1990, he has held a variety of positions, including: district sales and UPS corporate assignment, region national account manager, and district director of sales. His most recent assignment was in Kansas as a director of strategic accounts. In his current position, Adkins manages domestic franchise sales. Adkins holds a bachelor’s degree in marketing from Ohio State University.
Bryan Clements, Managing Attorney
Bryan Clements joined The UPS Store, Inc. in August 2015 as managing attorney after spending several years in private practice focusing on franchise, distribution and corporate law. Clements has represented many franchisor clients, in a wide array of industries, providing legal advice on topics including franchise development and registration, sales, renewals and terminations, contract negotiations, retail development, corporate reorganization and more. Prior to becoming an attorney, Clements worked as a film scoring technician for Sony Pictures and as owner and operator of a small sound production company serving the entertainment industry. Clements’ experience as a small business owner himself helps him understand the needs and point of view of franchisees and other entrepreneurs. Clements earned his Juris Doctor degree from Southwestern Law School, graduating cum laude from its prestigious two-year SCALE program. Clements attended Baylor University and earned a Bachelor of Science degree in Business Administration from California State University, Northridge. An accomplished writer, Clements has authored several articles on franchise law and beer distribution law.
Mark Denney, Vice President of Corporate Print Sales
Mark Denney joined The UPS Store, Inc. in December 2011 as vice president of product development. Denney began his UPS career in 1978 as a part-time employee in Albany, N.Y. His early UPS career focused on operations positions, such as part-time preloader, package car driver and on car supervisor. Denney joined the Business Development function in 1986, where he held a variety of positions, including district sales, a UPS corporate assignment, region sales training manager, and district director of sales. His most recent assignment was in Southern California as a director of sales for middle market accounts. In his current position, Denney will oversee product development for The UPS Store network. Denney holds a bachelor’s degree in business administration from the Sage Colleges in Albany, N.Y.
Kevin Foley, Vice President of Human Resources, Training & Development
Kevin Foley joined The UPS Store, Inc. in February 2005 as Vice President of human resources, training and development. Foley began his UPS career in 1982 as a package car driver in New York and was quickly promoted to full-time supervisor in 1984. In 1988 he was promoted to business manager and then made the transition to workforce planning manager in human resources in 1989. During his career, Foley worked as a district safety manager, employee relations manager, training and CHSP (Comprehensive Health and Safety Process) manager. Most recently, Foley served as a major accounts manager in business development before being promoted in 2003 to human resources manager for Utah, Idaho and Nevada. Foley graduated from State University College at Buffalo with a bachelor’s of science degree in secondary education.
Jeff Giboney, Vice President of Corporate Retail Solutions
Jeff Giboney joined The UPS Store, Inc. in 2004. He began in the sales department, where he served as area development manager, special venues manager and real estate development manager. In September 2007, Giboney was promoted to vice president of corporate retail solutions. Giboney started with UPS straight out of college in 1992, and has held a variety of sales and sales management positions in Southern California. Additionally, he completed a special assignment in Atlanta during the 1996 Olympic Games, working on the implementation team the first year UPS was a major Olympic sponsor. Giboney holds a degree in urban and regional planning from Cal Poly Pomona.
Don Higginson, Senior Vice President of Franchise Services
Don Higginson joined The UPS Store, Inc., in 1982 and has held several positions within the company, including corporate counsel, senior franchise counsel and executive director of franchise relations. He was promoted to vice president of franchise services in November 1997 and to senior vice president in June 1999. Higginson was elected to the Poway (San Diego County) City Council in 1986, and was elected mayor in 1992 and again in 2010, where he now serves a mayor. Higginson holds a bachelor’s degree in political science from Brigham Young University and earned a juris doctorate degree from Thomas Jefferson Law School in San Diego. Higginson also serves on the franchise relations committee of the International Franchise Association (IFA).
Jim Hillquist, Vice President of Operations
Jim Hillquist joined The UPS Store, Inc., in 2012. With more than 30 years at UPS, he has held various positions in UPS small package operations, including region air planner, transportation manager, package operations manager and director of engineering in North Florida, West Carolina, Rocky Mountain and the Southern California districts. Hillquist has earned Certified Franchise Executive (CFE) designation from the International Franchise Association. He holds a bachelor’s degree in business administration from California State University, Fullerton, and a master’s degree in business administration, business management and logistics from Whittier College.
Randy Krzyston, Vice President of Technology
Randy Krzyston joined The UPS Store, Inc. in 2012 as a systems engineering manager. In 2013, he became vice president of technology. In 2009, Krzyston was the director of IT operations at Thomas Jefferson School of Law where he built the most technologically advanced law school in the country. In 2006, Krzyston became Senior Manager of IS Operations and Security for Gen Probe. In this position, Krzyston is responsible for The UPS Store, Inc.'s technology functions, including software development and delivery, infrastructure, databases, security and technical support. Krzyston holds a bachelor's degree in finance and banking from National University.
David Lee, Vice President of Product Development
David Lee joined The UPS Store, Inc., in June 2002 as a franchise consultant in the Central Region. Lee was placed on a special assignment in October 2003 to help develop and open non-traditional locations. In the past 10 years, he has held various positions including manager of non-traditional development, Central Region operations manager and regional vice president for the Central Region. In 2014, Lee became the vice president of product development and print services. Lee began his career with UPS as a part-time employment supervisor in October 2000. In 2012, Lee received a Certificate in Franchise Management from Georgetown University. In 2013, Lee became a Certified Franchise Executive by the Institute of Certified Franchise Executives, the academic branch of the International Franchise Association’s Educational Foundation. Lee holds a bachelor's degree in liberal arts from DePaul University in Chicago.
Judy Milner, Vice President of Operational Support
Judy Milner joined The UPS Store, Inc. in 1988 and held various positions including accounts receivable manager, audit manager, revenue accounting manager, area operations support and director of operations. In 1997, Milner became the Area Franchisee in Northern Virginia and for the next 13 years, Milner, along with her husband, became multiple area franchisees and multiple center owners. In 2011, Milner became a consultant for The UPS Store, Inc. where she provided training for associates in corporate-owned areas, facilitated continuing education to franchisees, area franchisees and associates from The UPS Store Headquarters. In 2013, Milner was appointed to vice president of operational support.
Mahasty Seradj, Senior Vice President of Finance, Controller
Mahasty Seradj joined The UPS Store, Inc., in 1983 and has held several positions within the company, including accounting manager, executive director, controller, and vice president of finance, controller. She was promoted to senior vice president of finance, controller in May 1999. As a The UPS Store, Inc., veteran, Seradj has played a key role in the company’s growth. In addition to holding bachelor’s and master’s degree in economics from the National University of Iran, she has a master’s degree in accounting and taxation from California State University, Los Angeles. She also completed graduate work at the University of Geneva, Switzerland.
Michelle Van Slyke, Vice President of Marketing and Sales
Michelle Van Slyke joined The UPS Store, Inc., in November 2010 as vice president of marketing. Van Slyke spent the first 15 years of her career at Ford Motor Company, holding positions such as corporate advertising manager and global process and strategy manager as well as vice president of marketing for Jaguar. During her tenure, she was recognized twice with Ford's elite "exceeds performance" ratings and was chosen to attend Leadership Training at Duke University. She gained additional experience working with automotive dealers as vice president of marketing at Mercedes-Benz and later Hyundai Motor America. More recently, she was brought on board at Jacuzzi Group Worldwide and then recruited as first chief marketer for Raley's, a Northern California supermarket chain. Van Slyke has earned Certified Franchise Executive (CFE) designation from the International Franchise Association and currently serves on the Board of Directors for the SCORE Foundation. Van Slyke holds a bachelor’s degree from University of Southern California as well as a master’s degree in business administration from the University of Notre Dame.
Regional Vice PresidentsOur domestic network is divided into five regions. Each region is headed up by a Regional Vice President.
Sean Blickle, Regional Vice President – East Central and Southeast
Sean Blickle joined The UPS Store, Inc., in February 2003 as Regional Vice President for the East Central area. Blickle started with UPS as a part-time package handler. He was promoted to full-time management in 1979 and has completed a variety of assignments in operations, industrial engineering and technology. Most recently, Blickle served as UPS’s Atlantic District industrial engineering manager. He holds a bachelor’s degree in business administration from George Mason University.
Duane Furukawa, Regional Vice President – West
Duane Furukawa, joined The UPS Store, Inc., in May 2004 as northwest regional vice president, before transitioning to the West Region. Furukawa started with UPS as a part-time package-car unloader and was promoted to the industrial engineering and operations departments where he served in package, hub and air operations. He later moved to UPS’s Great Basin District as industrial engineering manager and to Oregon as industrial engineering manager. Furukawa holds a bachelor’s degree in business from St. Mary’s College of California.
Efrain Inzunza, Regional Vice President - Southwest
Efrain Inzunza joined The UPS Store, Inc., in May 2003 as vice president of industrial engineering. In February 2013, he assumed the role of regional vice president for the Southwest Region. Inzunza started with UPS as a part-time package-car loader and transitioned to the industrial engineering department where he served in package, hub and air operations. He later moved to UPS’s Central New Jersey District as industrial engineering manager and then worked as a project manager with UPS Retail Services in Atlanta. He holds a bachelor’s degree in business with a concentration in accounting from California State University at Fullerton.
Eric Maida, Regional Vice President – Northeast
Eric Maida joined The UPS Store, Inc. in March 2013 as a regional vice president of the Northeast. Maida started with the company in 1984 as an unloader in the Metro NY District and has held multiple positions including Northeast Region business planning manager, Metro New Jersey district controller and his most recent, director of finance of New Jersey. Maida also serves as a board member on the United Way of Hudson County in New Jersey and has been a member since 2010. Maida earned a bachelor’s degree in accounting from Saint John’s University as well as a master’s degree in finance from Dowling College.
Jayson Richard, Regional Vice President – Central
Jayson Richard joined The UPS Store, Inc., in December 2003 as a franchise consultant in Tulsa, OK. Richard started with UPS in 1999 as a part-time supervisor at the Tulsa UPS facility before accepting the franchise consultant position. In July 2007, Richard was promoted to region 4 operations manager and maintained that position until being promoted to regional vice president for the Central Region in May 2014. Richard holds a bachelor’s degree in communications from Oklahoma State University.
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