- 20 January 2020
- Taylor Miller
In today’s business world of either sink or swim, it is crucial to stay ahead of the game and be prepared for the moment you need to begin that ever-so-daunting small business expansion. Now, you could look at this as either a scary feat or an extremely exciting moment for your small business. Reaching this level should be a time to celebrate your new business achievement!
- 13 January 2020
- Alex Penfield
Most small businesses are built in a similar way—as lean machines running on little manpower, few resources, and a lot of passion. But everywhere you turn these days, it seems one of these small start-ups has found overnight success, grown exponentially, and landed a larger-than-life IPO. Even if your small business vision is not as elaborate as taking over the world via a ride-sharing service, these blockbuster success stories beg the question, is expanding headcount and resources the only way to reach your entrepreneurial dreams?
- 06 January 2020
- Jelani Markus
The holidays are behind us and a new year is just beginning. For many, now is the time for the annual tradition of creating (and keeping) resolutions for the rest of the year. As a small business owner, what changes should you make to help you thrive in 2020?
- 29 December 2019
- Alex Penfield
You blinked, and just like that 2019 has come to an end—time flies when you’re chasing your passions! You and your business have most likely experienced a range of ups, downs, twists, and turns this year. Whether you accomplished all you’d been hoping for or 2019 has been a tough one, the beginning of a new year is always an opportunity to refresh your priorities.
- 15 December 2019
- Maya Harper
The nature of customer relations is changing. As products and services become increasingly tailored to consumer needs, the era of large remote call centers and seemingly endless answering services can no longer keep up with consumer demands.