Personal Mailboxes

We're always here to receive your mail and packages.
Personal Mailboxes

Personal Mailboxes

Let Us Help Manage Your Mail and Package Receiving

With our personalized mailbox services, you get package acceptance from all carriers, a real street address and email or text notification*. Plus, we'll keep your packages secure until you're ready to pick them up.

Associate handing mail to customer

Here's what you get:

  • A street address, not a P.O. Box number
    Have your mail and packages delivered to your personalized mailbox at The UPS Store.
  • 24-hour access*
    Pick up your mail when it’s convenient for you. Your mail and packages stay-safe and confidential.
  • Package acceptance from all shipping carriers
    We accept packages from all carriers, so you’ll never miss a delivery.
  • Package and mail receipt notification
    We can text or email you when your mail and packages arrive.
  • Mail holding and forwarding**
    We’ll hold your packages in a secure location for pick up at your convenience or we can forward them to you, wherever you are.
  • Call-in MailCheck

Save time. Save a trip. Call us to find out if you have mail.


*Available at participating locations
** Additional fees may apply

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Need Help with a Mailbox?

Schedule your mailbox consultation appointment today. Online scheduling is available at more than 1,500 locations nationwide. Use our store locator to see if a participating The UPS Store is near you. Look for the green Schedule Appointment button.

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Mailboxes Frequently Asked Questions