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A note to The UPS Store customers

Last updated: Tuesday, March 24, 2020

Find Your Local Store

The UPS Store retail locations are designated as essential and remain open. This means that we remain open to provide essential services such as mail and package receiving, shipping, printing and notary.

The health and safety of our customers and franchise network is of paramount importance.

We are closely monitoring guidance from the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC). Mailing and shipping service providers nationwide are considered essential under guidance issued by the White House and as defined within the Critical Infrastructure Sectors by the Department of Homeland Security. White House and CDC guidance has also stated that such industries have a special responsibility to maintain normal work schedules.

As outlined by those organizations, The UPS Store franchise owners have been strongly encouraged to:

  • Practice social distancing and limit the number of customers in the store.
  • Follow appropriate hygiene protocols.
  • Perform regular disinfecting/sanitizing within the store, especially for frequently touched surfaces like doors, handles, counters, computers, etc.

We appreciate your trust in The UPS Store and recommend calling your local store to confirm hours of operation before your visit.

Additional resources:
https://www.cdc.gov/coronavirus/
https://www.whitehouse.gov/briefings-statements/coronavirus-guidelines-america/
https://www.cisa.gov/transportation-systems-sector