FAQs
Are The UPS Store® locations open longer during the holidays?
Many The UPS Store locations offer extended hours during the holiday season to help with your holiday packing and shipping needs. Because hours can vary by location, we recommend using our store locator to find your nearest location and check its current holiday hours.
How can my local The UPS Store location help reduce holiday shipping stress for small business owners?
Holiday demand can create operational challenges for growing businesses. Your local The UPS Store location provides access to packing expertise, shipping services, printing solutions, and business support services that help simplify day-to-day operations during peak shopping periods.
Pack and Ship FAQs
How can my local The UPS Store® location help me manage my holiday shipping?
Your local The UPS Store location can help make holiday shipping easier with professional packing services by The UPS Store Certified Packing Experts®, a variety of shipping options, mailbox services, and expert support all in one convenient location. Whether you're sending gifts to loved ones, shipping important packages, or preparing for the holiday rush, our team can help you find the right services to keep your holiday shipments on track.
Can my local The UPS Store location help my small business handle increased holiday order volume?
Yes. During the busy holiday season, your local The UPS Store location can help small businesses save time by handling packing, shipping, printing, and more. Instead of managing every shipment in-house, business owners can leverage our services to support seasonal growth and focus on serving customers.
What packing services does my local The UPS Store location offer for holiday shipments?
Professional packing services are available for items ranging from retail merchandise and gift baskets to fragile and oddly-shaped products. We offer more than 20 standard box sizes, in addition to custom boxing for uniquely shaped items. Our certified packing experts can recommend packaging materials and packing methods designed to help protect items during transit.
Can my local The UPS Store location help protect fragile holiday gifts during shipping?
Yes. If you’re shipping ornaments, candles, glassware, electronics, collectibles, or other delicate products, your local The UPS Store location can provide professional packing services and packaging materials designed to help minimize the risk of damage during holiday transit. We use effective packaging materials, including specialized packaging that helps keep your most valuable shipments secure.
Can my local The UPS Store location help me ship products across the United States during the holidays?
Your local The UPS Store location offers a variety of domestic shipping options, helping businesses deliver products nationwide. Whether customers need standard delivery or expedited service, our team can help identify the shipping solution that best fits your holiday fulfillment strategy.
What if my holiday gift doesn't fit in a standard box?
Your local The UPS Store location can help package oddly shaped, oversized, or specialty holiday gifts, making it easier to send unique presents to friends and family. At The UPS Store, we offer more than 20 standard box sizes, in addition to custom boxing for uniquely shaped items. We also pride ourselves on using effective packaging materials, including specialized packaging that helps keep your most valuable shipments secure.
What is the last day to ship holiday gifts for delivery by Christmas?
Shipping deadlines vary each year and depend on your destination, shipping service, and package details. To help ensure your gifts arrive by Christmas, we recommend checking the latest holiday shipping schedule and planning ahead whenever possible.
For the most up-to-date holiday shipping deadlines, visit our holiday shipping page and review the recommended ship-by dates for your preferred service. Shipping early can help avoid last-minute stress and keep your holiday deliveries on track.
Can my local The UPS Store location pack and ship my holiday gifts?
Yes! Your local The UPS Store location offers professional packing and shipping services to help make holiday gift-giving easier. Trained associates can carefully pack items of all shapes and sizes using quality packing materials and help you choose the shipping option that best fits your needs and timeline.
For added peace of mind, ask about The Pack & Ship Guarantee*, which helps protect eligible items that are packed and shipped by associates at The UPS Store location. If you need faster delivery, you can also explore the Air Shipping Guarantee** for eligible shipments. Simply bring in your gifts, and we'll help pack, ship, and track them so they arrive ready for the holiday season.
How can my local The UPS Store location help reduce holiday shipping stress for small business owners?
Holiday demand can create operational challenges for growing businesses. Your local The UPS Store location provides access to packing expertise, shipping services, printing solutions, and business support services that help simplify day-to-day operations during peak shopping periods.
Can my local The UPS Store location help me with holiday returns?
Yes! Your local The UPS Store location can help make holiday returns simple and convenient. Many locations accept pre-labeled return packages, provide packaging supplies for purchase, and offer professional packing services if your item needs to be securely packed before being returned. Simply bring in your return item, and associates can help you prepare it for shipment so you can check one more holiday task off your list.
What is The UPS Store Pack & Ship Guarantee*?
When your item is professionally packed and shipped by participating The UPS Store locations using approved packing materials, it may be covered by the Pack & Ship Guarantee*. This added protection can provide peace of mind during the holiday season when you're shipping important gifts and valuable items. Click here for full details.
Why should I use the Pack & Ship Guarantee* for holiday gifts?
Holiday gifts are often fragile, sentimental, or high-value items. Having your shipment professionally packed by The UPS Store experts can help protect your items in transit and provide additional confidence when sending gifts to friends and family. Click here for full details.
Can my local The UPS Store location help me ship last-minute holiday gifts?
Yes! Your local The UPS Store location offers a variety of expedited air shipping options, including UPS Next Day Air® and UPS 2nd Day Air®, to help customers meet important holiday delivery deadlines. For added peace of mind, eligible shipments may qualify for the Air Shipping Guarantee**, which provides a delivery-time commitment and helps ensure your time-sensitive holiday gifts stay on schedule. Associates can help you choose the fastest available service for your needs and explain available guarantee options.
Which Air Shipping service is best for urgent holiday deliveries?
The best option depends on when your package needs to arrive. The UPS Store network offers several expedited services, including UPS Next Day Air® and UPS 2nd Day Air®, to help meet tight holiday timelines. If your shipment qualifies, the Air Shipping Guarantee** provides an added layer of confidence with a delivery-time commitment for eligible air shipments. An associate can help you compare delivery speeds, review guarantee eligibility, and select the service that best fits your deadline and budget.
Print FAQs
How can The UPS Store network help my small business holiday marketing efforts?
The UPS Store network offers printing and marketing solutions that can support holiday promotions. Businesses can create postcards, flyers, banners, brochures, signs, and other marketing materials to promote seasonal sales and events.
Can The UPS Store network help me create custom holiday cards?
Yes. The UPS Store network offers printing services for personalized holiday cards, family greetings, seasonal announcements, and thank-you cards. Whether you're sending cards to loved ones or customers, custom printing can help make your message more memorable.
Where can I print holiday party invitations?
The UPS Store network can help you print holiday party invitations for family gatherings, corporate events, neighborhood celebrations, and seasonal fundraisers. Choose from a variety of paper stocks and finishing options to match your holiday theme.
Mailbox FAQs
Can a mailbox help me manage holiday package deliveries?
Yes. If you're expecting multiple gifts, online shopping orders, or seasonal shipments, a mailbox can provide a convenient and secure destination for deliveries throughout the holidays.
How can mailbox services help my small business during the holiday season?
A mailbox at your local The UPS Store location provides a professional business address and will receive your mail and packages from all carriers. During high-volume periods, mailbox services can help businesses manage incoming shipments, returns, and business correspondence more efficiently.
Passport & Travel FAQs
Can The UPS Store network help me prepare for holiday travel?
Yes. Participating locations offer passport photo services, making it easier to prepare for holiday vacations, international travel, family visits, or year-end trips.
Notary FAQs
Can I get documents notarized before the holidays?
Yes. Whether you're finalizing end-of-year paperwork, travel authorizations, estate documents, or business agreements, notary services*** can help you complete important tasks before the holiday rush.
*Visit theupsstore.com/guarantee for full details. Available at participating locations. Copyright © 2026. The UPS Store, Inc., is a UPS company. All rights reserved. The UPS Store® locations are independently owned and operated by franchisees of The UPS Store, Inc. (although one or more may be company-owned) in the USA and by its master licensee and its franchisees in Canada. All employees working at The UPS Store franchised centers, including the notary, are employees of the franchisee and the franchisee alone and are not The UPS Store, Inc. employees. Products, services, prices, and hours of operation may vary by location.
If your package is packed by a The UPS Store® center associate, at a participating The UPS Store center, using new materials purchased by you, and shipped via UPS® on that participating center’s account and is damaged or lost in transit, you’ll be reimbursed for your packing and shipping costs and your item’s value (the lesser of actual value, repair or replacement cost in accordance with the UPS Tariff/Terms and Conditions of Service). Restrictions and limitations apply.
** Offer exclusive to The UPS Store locations. The UPS Service Guarantee (per the UPS Tariff/Terms and Conditions of Service, see ups.com/terms) shall apply to UPS Next Day Air®, UPS 2nd Day Air®, and UPS 3 Day Select® shipments purchased from The UPS Store locations in the United States from November 3, 2026 – December 19, 2026 (“Eligible Shipments). Shipments not purchased from The UPS Store locations (e.g., shipments billed to other UPS accounts) are not Eligible Shipments, even if tendered at a The UPS Store location. Eligible Shipments are guaranteed for attempted Delivery by date and (if applicable) time stated on the customer receipt and/or the Electronic Parcel Shipping Order issued by The UPS Store location. UPS Service Guarantee and Eligible Shipments subject to change without notice. UPS may, at any time and in its sole and unlimited discretion, terminate, modify, suspend, extend, or discontinue all or part of the Services, Incentives, or these Offer Terms and Conditions (this “Agreement”) without liability to Customer or any third party. In the event any of the terms or provisions of this Agreement shall be held to be unenforceable, the remaining terms and provisions shall be unimpaired and the unenforceable term or provision shall be replaced by such enforceable term or provision that comes closest to the intention underlying the unenforceable term or provision. You agree to be bound by the terms set forth in this Agreement by accepting these terms through redemption of this offer and tendering a package to UPS, at which time, this Agreement shall become effective. In the event of a conflict between this Agreement and any other agreements between you and UPS regarding these services, this Agreement shall govern. See The UPS Store associates for details. Items shipped are subject to the UPS Holiday Schedule (including service modifications) and the UPS Tariff/Terms and Conditions of Service, each available on UPS.com.
*** Notary public at a The UPS Store location is not an attorney licensed to practice law in this State. He or she is not allowed to draft legal records, give advice on legal matters, including immigration, or charge a fee for those activities.