Small Biz Buzz

We understand that you’re a small business owner and your time is limited at best. That said, we encourage you to participate as much as you’d like. Events can take anywhere from five minutes for a poll to an hour for a live chat, so how much time you want to spend with us is entirely up to you. Stop by whenever you’re free – the lights are always on. Small Biz Buzz is available 24/7.

We’re always looking for your honest opinion. This community exists so we can learn important lessons and gather great ideas from customers like you. By sharing honestly, you will have an impact on the innovations The UPS Store will be rolling out in the future. The more open we keep the dialogue, the more we’ll understand what you want and need to improve your life as a small business owner. You can receive weekly emails highlighting the latest and greatest events on the Small Biz Buzz.

Your individual poll/survey responses and comments are not visible to other members of Small Biz Buzz. Poll and survey responses are collected privately. We may occasionally report back aggregate responses and opinions (e.g. "many comments by members of Small Biz Buzz fit X pattern") while preserving the anonymity of individual members.

Live chats are held at particular dates and times, which will be promoted in the community and in the weekly emails ahead of time so you always know what’s coming.

We want to talk to YOU! Join Small Biz Buzz – our private online community, where you can interact with other SBOs across the country, share insights and experiences, and play an important role in helping us improve our products and services. You’ll even get exclusive offers and gifts for participation from time to time. Get started here: http://smallbizbuzz.me