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08 November 2021

The UPS Store Provides Maximum Peace of Mind for Holiday Shipping with Pack & Ship Guarantee

Items packed by The UPS Store Certified Packing Experts® protected from loss or damage

SAN DIEGO, Nov. 8, 2021 – The volume of packages expected this year, combined with the pandemic’s lingering effect on the supply chain means that customers should shop, pack and ship earlier than ever this holiday season for maximum peace of mind. The UPS Store® locations can help ensure the season runs smoothly with its Pack & Ship Guarantee* and are encouraging items are packed and shipped at one of more than 5,000 The UPS Store retail locations. 

Consumers who visit a participating The UPS Store location and enlist the help of The UPS Store Certified Packing Experts® to carefully pack and ship their items, can be reimbursed should their package(s) be damaged or lost in transit.

“This holiday season will be unlike any other, and consumers can rest assured that The UPS Store is here to help navigate the challenges,” said Michelle Van Slyke, The UPS Store, Inc. senior vice president of marketing and sales. “By taking advantage of our Pack & Ship Guarantee, consumers can enjoy more holiday cheer and less stress, knowing The UPS Store has their back in the event of lost or damaged items.”

In addition to the Pack & Ship Guarantee, below are key shipping dates to remember:

  • Tuesday, December 21: Last day to ship UPS 3 Day Select® packages for delivery on Dec. 24.
  • Wednesday, December 22: Last day to ship UPS 2nd Day Air® packages for delivery on Dec. 24.
  • Thursday, December 23: Last day to ship UPS Next Day Air® packages for delivery on Dec. 24.

When the time comes, The UPS Store network is also ready to help with returns, providing a hassle-free and safe drop-off location. Forgot to print the return label or need a box to put the item in? The UPS Store locations can take care of all steps in the return process.

To find the nearest The UPS Store location, visit, and learn more helpful tips on holiday packing and shipping here.  

About The UPS Store

With approximately 5,000 locations across North America, The UPS Store® network comprises the nation's largest franchise system of retail shipping, postal, print and business service centers. The UPS Store locations in the U.S. are independently owned and operated by licensed franchisees of The UPS Store, Inc., a subsidiary of UPS (NYSE: UPS). Services, products, pricing and hours of operation may vary by location. For additional information on The UPS Store, visit

* Available at participating locations. See center for details. Restrictions and limitations apply. Items shipped by UPS are subject to the UPS Tariff/Terms and Conditions.

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