13 January 2026
The UPS Store, Inc. Earns No. 7 Ranking on Entrepreneur’s Annual Franchise 500® List
SAN DIEGO – JANUARY 13, 2026 – The UPS Store, Inc., the nation’s largest franchisor of retail shipping, postal, print and business service centers, achieved the No. 7 ranking on Entrepreneur Magazine’s annual Franchise 500® list of the leading franchise brands in the U.S. and Canada. As the premier franchisor in its industry, The UPS Store® network brings an exemplary track record: The only non-food brand with an unrivaled 10-year streak in the top 10 and 36 consecutive years as the #1 ranked brand in the Postal & Business Centers category.
Entrepreneur’s annual list examines business and operational criteria that collectively determine the strength of the franchise brand, including size, growth trajectory, brand strength, financial stability, network support and franchise costs and fees.
“Following our achievement as the No. 1 company on the Forbes Best Customer Service list for the third consecutive year, being named as one of the top brands to the Entrepreneur Franchise 500 underscores the meaningful impact we make across every pillar of franchising -- from providing robust training and operational support to maintaining strong brand presence and consistent growth,” said Sarah Casalan, president of The UPS Store, Inc. “This recognition reflects our dedication to helping entrepreneurs succeed by offering a proven, resilient business model that stands the test of time.”
In 2025, The UPS Store network expanded by adding nearly 200 new locations in the U.S., now with more than 5,500 units nationwide. With 86% of the U.S. population living within 10 miles of a store location, the brand remains uniquely positioned to meet customers’ shipping, printing and business service needs. Building on this robust network, The UPS Store network saw record-breaking interest and growth in multiunit franchise ownership, with about 1 in 3 franchisees currently owning multiple locations.
In support of franchisee success and customer service excellence, The UPS Store, Inc. continued an ongoing rollout of its new store design to help absorb higher volumes of packages, reflecting levels almost five times those in 2019, and remains on track for 50% of all locations to introduce the modern store design in 2026. The company also developed an internal video series to support franchisee growth and education and continued to leverage insights from its customer experience dashboard.
"This milestone reflects how our entire network shows up to deliver an exceptional retail experience, from franchisee to customer,” said Steve Chambers, vice president of retail and business development, The UPS Store, Inc. “Our focus on enhancing operations and core offerings has equipped franchisees with the tools to thrive. Typically, several new franchisees sign up every week, demonstrating the strength of our model, cultivated by a community of passionate entrepreneurs who embody dedication, excellence and genuine care.”
For a complete list of 2026 Franchise 500® winners, visit www.entrepreneur.com/franchise500.
About The UPS Store
With more than 5,500 locations across the United States, The UPS Store network comprises the nation's largest franchise system of retail shipping, postal, print and business service centers. The UPS Store locations are independently owned and operated by licensed franchisees of The UPS Store, Inc., an indirect subsidiary of United Parcel Service, Inc., a Delaware corporation (although one or more may be company-owned). Services, prices and hours of operation are subject to change and may vary by location. For additional information about The UPS Store, visit theupsstore.com. Follow The UPS Store on social media at @TheUPSStore.
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